How to modify Wi-Fi Settings on ...
Hi everyone I’m Bob from NXTGEN Energy and today I will be taking you through how to reconnect your Growatt datalogger to the ShinePhone Monitoring App.
This how to guide is useful if your Growatt Inverter has lost communication with the ShinePhone App maybe because you have just changed your Broadband provider and your wi-fi details have changed, which is a very common situation for users of the Growatt Inverter and ShinePhone App.
Step 1 – ShinePhone Account
You will need to have a ShinePhone account already and if you don’t have one already set up by your installer you can create one for free by registering on the ShinePhone App.
Step 2 – Login
Once you have a ShinePhone App account and you’re logged into the app the dashboard screen will come up, the screen will show current power as 0kWh if the datalogger is offline you will also see ‘Online Device’ is ZERO.
Step 3 – Plant
To start the configuration select PLANT at the bottom of the Dashboard Screen the PLANT screen will usually display the Growatt Inverter data including the amount of energy the solar panels are generating, your load consumption and other data from the inverter.
When the logger is disconnected the data won’t be up to date. If you haven’t added a datalogger to your plant already the plant screen will ask you to add a datalogger.
Step 4 – Datelogger
The datalogger is the dongle that is attached to the underside of your Growatt Inverter. It looks like a very large USB stick with an LED light on it. It is marked with a red box in the photo below.
When you select Add datalogger a barcode scanner will come up using your smartphone camera. Use that to scan the barcode or QR Code on your datalogger dongle. You can also enter the serial number from your datalogger dongle manually if you have any issues with scanning the barcode or the QR Code. The serial number is usually on the back of the datalogger dongle.
Step 5 – Reconfigure Datalogger
If you have a datalogger dongle added already to your ShinePhone App and you just want to reconfigure the connection, for example if your Broadband provider has changed or your wi-fi connection has changed. On the PLANT screen select the plus sign [+] at the top right of the screen and that will give you the options of Plant management, Add datalogger, datalogger list, and Optimizer.
Select the datalogger list to show the current list of dataloggers that you have added to the ShinePhone App previously. You can see on the next screen that the datalogger that was previously added is currently offline.
Simply click on the datalogger to bring up the options of what you can do to the datalogger. Select configure datalogger to reconnect the datalogger. When you select configure datalogger it will take you to the next step which you will get two options the standard mode and the hotspot mode the hotspot mode is what we’re going to use today to reconnect our datalogger.
Step 6 – Hotspot Mode
So to continue select ‘Hotspot Mode’ for the next step it will ask you to short press the datalogger dongle button to enter the hotspot mode. The datalogger dongle button can be found under the bottom of the datalogger or on the front of it and it’s labelled ‘KEY’ the little button might be covered by a plastic cover to protect it from accidentally being pushed. You will have to take off the plastic cover using a small thin screwdriver and use your finger or a pen to push the little button. You have to make sure you have a solid blue LED light on the datalogger dongle before you can proceed to the next step on the ShinePhone App.
Step 7 – Wi-Fi Network
The next step requires you to connect your phone’s Wi-Fi to the network of the datalogger. You may get a pop-up on the ShinePhone App stating that the name of the connected Wi-Fi is different from the name of the datalogger dongle serial number. Select ‘Go to set >’ which will take you to your Wi-Fi settings select and connect to the datalogger dongle serial number you are trying to configure. The SN (Serial Number) and the Oxford name should be the same both must have the serial number of the datalogger you’re trying to connect to.
Select ‘Next’ this is where you will add your Wi-Fi network settings. Click ‘Go to set >’ to select your Wi-Fi Network if it’s not already in the box. You might also be able to enter it manually if you can’t see the list or your Wi-Fi Network is not on the list. Enter your Wi-Fi password and make sure there are no spaces or special characters in your password, the password box is also case sensitive.
Step 8 – Configuration
Once your Wi-Fi username and password is entered select ‘Configure immediately’. The configuration process should begin immediately and once the process is completed it will tell you if your configuration was successful or if it failed. If the configuration was successful you can return to the ‘power plant ‘Power Plant’ Screen to see if your solar panel system is now getting data from your Growatt Inverter.
You can also confirm the solar panel system is back online by going to the datalogger list as we did earlier in the instructions to see if the datalogger is now showing us online.
If your configuration failed you might have to retry the process. Common reasons for it to have failed include putting in the wrong password, your password having a special characters or spaces in them and your Wi-Fi Network not being on 2.4 gigahertz frequency.
If these steps don’t resolve the issue, consider watching tutorial videos for a more visual guide on using the ShinePhone app and troubleshooting common problems. Additionally, you can reach out to Growatt customer support for further assistance.
Growatt UK Contact Details
- Website: https://en.growatt.com/support/contact
- Email Address: service.uk@growatt.com
- Phone Number: 0208 500 6618
- UK Address: Unit 1, The Cromwell Centre, Hainault Business Park, Roebuck Road, Ilford, Essex IG6 3UG
Growatt ShinePhone App User Manual Download
The purpose of this manual is to provide users with detailed product information, installation and operating instructions.
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